Terms and Conditions of Sale

Curry Box UK www.curryboxuk.com

Last Updated: [27.09.26]

1. About Us

These Terms and Conditions govern the sale of products through www.curryboxuk.com ("Website").

The Website is operated by Curry Box UK ("we", "us", "our").

Contact details:

  • Business Name: Curry Box UK

  • Email: [Curryboxuk@gmail.com]

  • Telephone: [07915222936]

  • Registered Address: [ST2 7HE]

By placing an order through our Website, you confirm that you are legally capable of entering into a binding contract.

2. Products

We specialise in:

  • Indian pickles

  • Chutneys

  • Condiments

  • Spice products

  • Extra-hot and speciality chilli products

We make reasonable efforts to ensure product descriptions, images, ingredients and prices are accurate. However, product packaging, appearance, colour and texture may vary slightly due to the nature of food production.

All products are subject to availability.

3. Food Safety and Allergens

Our products may contain or be produced in an environment handling:

  • Mustard

  • Peanuts

  • Tree nuts

  • Sesame

  • Milk

  • Gluten

  • Sulphites

  • Other allergens

Ingredient and allergen information is provided wherever reasonably possible.

Customers with allergies or intolerances should review product information carefully before purchase and contact us if additional information is required.

We cannot guarantee that any product is completely free from allergens unless expressly stated.

4. Extra Hot Product Warning

Some products sold by Curry Box UK contain exceptionally hot chillies, chilli extracts or concentrated spices.

By purchasing such products, customers acknowledge that:

  • These products are intended for responsible adult consumption.

  • Heat levels may exceed those found in ordinary food products.

  • Consumption may cause temporary physical discomfort, including sweating, stomach irritation, burning sensations and other reactions associated with spicy foods.

  • Products should be kept away from children and vulnerable persons.

Our extra-hot products are not recommended for:

  • Children

  • Pregnant individuals

  • Persons with heart conditions

  • Persons with digestive disorders

  • Anyone known to be sensitive to chilli peppers or capsaicin

Customers consume these products voluntarily and should do so responsibly.

Nothing in these Terms excludes or restricts our liability where it would be unlawful to do so.

5. Orders

When you place an order, you are making an offer to purchase goods.

A contract is formed only when we send an order confirmation or dispatch confirmation.

We reserve the right to refuse or cancel any order where:

  • Products are unavailable;

  • Payment cannot be authorised;

  • Pricing or product information contains an error;

  • Fraud or unlawful activity is suspected.

If payment has already been taken, a full refund will be issued.

6. Prices and Payment

All prices are displayed in Pounds Sterling (£) and include VAT where applicable.

Delivery charges are shown separately before checkout.

We reserve the right to amend prices at any time before an order is accepted.

Payment must be made using one of the payment methods offered at checkout.

7. Delivery

We will make reasonable efforts to deliver products within the estimated times shown on the Website within 7 days.

Delivery times are estimates only and are not guaranteed.

Ownership of goods passes to you when full payment has been received and the goods have been delivered.

Risk in the products passes upon delivery.

8. Consumer Cancellation Rights

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers purchasing online generally have a 14-day right to cancel distance contracts. However, this cancellation right does not apply to certain goods, including perishable food products. [legislation.gov.uk], [gov.uk]

Due to the nature of our products:

  • Opened food products cannot be returned unless faulty.

  • Perishable food products may not be eligible for cancellation once dispatched.

  • Sealed products returned in their original condition may be considered for refund where required by law.

Nothing in this section affects your statutory rights.

9. Faulty, Damaged or Incorrect Goods

Under the Consumer Rights Act 2015, consumers are entitled to goods that are of satisfactory quality, fit for purpose and as described. [gov.uk], [legislation.gov.uk]

If you receive goods that are:

  • Damaged;

  • Faulty; or

  • Not as described,

please contact us within 48 hours of delivery and provide details and photographs where possible.

We may offer:

  • Replacement products;

  • Repair where appropriate; or

  • A refund in accordance with your statutory rights.

10. Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence;

  • Fraud or fraudulent misrepresentation;

  • Breach of consumer rights under applicable UK law;

  • Any liability that cannot be excluded by law.

Subject to the above, our liability shall be limited to the purchase price of the products supplied.

We shall not be liable for losses that were not reasonably foreseeable at the time the contract was formed.

11. Website Use

You agree not to:

  • Use the Website unlawfully;

  • Interfere with Website security;

  • Introduce malicious software or code;

  • Copy or reproduce Website content without permission.

12. Intellectual Property

All intellectual property rights in this Website, including:

  • Logos

  • Branding

  • Product descriptions

  • Images

  • Graphics

  • Text

remain the property of Curry Box UK or its licensors.

No material may be reproduced without written permission.

13. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable UK data protection legislation.

14. Force Majeure

We shall not be responsible for delays or failures resulting from events beyond our reasonable control, including:

  • Natural disasters;

  • Severe weather;

  • Industrial disputes;

  • Supplier shortages;

  • Government restrictions;

  • Transport interruptions.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Product Safety Notice WARNING: EXTRA HOT PRODUCTS

Some products sold by Curry Box UK contain extremely hot chillies and should be handled with care.

  • Keep out of reach of children.

  • Avoid contact with eyes and sensitive skin.

  • Wash hands after handling.

  • Use sparingly and according to personal tolerance levels.

  • Seek medical advice if you experience an unexpected adverse reaction.

By purchasing an extra-hot product, you confirm that you understand the nature of the product and will consume it responsibly.